Do these 10 things if you find water damage on your property

Your insurance policy expects you to do everything you reasonably can after water damage to limit further damage. Acting quickly matters, because a slow response makes the damage worse. Bay Area Clean Care works directly with your insurance company, and fast help is one call away: (231) 347-7707, answered 24/7 for water and sewage emergencies. Save the number.

Until we arrive, these steps help speed up the restoration and prevent more damage.

1. Make sure the water has stopped

We fix the damage, not the source of the problem. When you find water damage, call your plumber, roofer, or other professional to stop the source.

2. Call Bay Area Clean Care

Once the source is stopped, call us. We are available 24/7 for water damage and will walk you through everything to do until we get there.

3. Clear the area to prevent electrical shock

If the breakers are safe to reach, turn off power to the affected areas. Stay away from outlets, switches, breakers, and equipment that could shock you. Keep ceiling fixtures and fans off in wet areas.

4. Do not try to dry the area yourself

Do not use a vacuum, household appliances, or fans to dry the area. You could be shocked or hurt. If you need to, blot and mop with clean towels.

5. Remove things that will stain

Newspapers, books, and magazines bleed ink when they get wet. Get them off fabric and other surfaces that stain as quickly as possible.

6. Move things that moisture will damage

Lift furniture, unplug and move electronics if it is safe to do so, and move photos, books, and delicate items. Pin or tape up curtains and furniture skirts that touch the floor so they do not soak up water.

7. Start drying things that are easy to move

Cushions, blankets, and small rugs can go somewhere safe to dry. We can clean and refresh fabrics and upholstery stained by water damage.

If the water may be contaminated, take these steps too.

8. Stay away from water that looks contaminated

Contaminated water can be very hazardous and should only be handled by professionals. Wash your hands and feet right away if you touch it.

9. Turn off central air and heat in the affected areas

This keeps odors and bacteria from spreading through the rest of your home.

10. Leave contaminated items where they are

We will work with you to recover and decontaminate as much as we safely can.