Damage restoration.

Water damage and sewage backups. Our on-call technician answers (231) 347-7707 around the clock, every day of the year, and gets a crew to you within 2 hours. We are second responders, so the source has to be stopped before we can start: shut off the water, or have a plumber fix the leak or clear the sewer line, then call. After a fire, once it is out, we can also come after hours for a first response: we set up air-cleaning and odor-removing equipment and wipe down surfaces, and the full job follows a complete inspection during business hours. Mold is handled during business hours after an inspection. Emergencies are handled by phone only, so please call rather than filling out a form or sending a text.

Not for water or sewage emergencies. Call us any hour and we get to work. Fire and smoke damage and mold always start with an inspection so we can see the full extent of the damage. Duct cleaning starts with a free inspection so we can quote the right job. Carpet, rug, upholstery, and floor cleaning start with a free estimate.

Yes. Most of our restoration work is an insurance claim. We work directly with your insurance company, record the cause of loss and every step of the restoration in the Xactimate claim software, and send you and your insurance company regular updates on progress, so your adjuster has what they need to move the claim along.

Yes. Work done outside regular business hours is billed at a higher rate. Water and sewage emergencies are still answered 24 hours a day, 365 days a year, because waiting until morning usually makes the damage worse.

Each restoration page has a short list of what to do and what not to do while you wait. Start with the one that matches your damage.

No. We do not handle death, trauma, or crime scene cleanup. We can clean up smaller everyday accidents, like a nosebleed on carpet or upholstery.