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Bay Area Clean Care

County service area

Restoration and cleaning in Otsego County.

Across Otsego County.

Otsego County is home to Otsego Lake and part of the Pigeon River Country State Forest, and Gaylord is its county seat and only city. Bay Area Clean Care works throughout Otsego County from our shop in Petoskey, with water and sewage emergencies answered 24 hours a day.

We work directly with your insurance company, document every job to the IICRC standards, and have been family owned in Petoskey since 1981.

Otsego County at a glance

Emergencies
Water and sewage, 24/7 by phone
Estimates
Free for cleaning. No estimate needed for a water or sewage emergency. If you want one, it is $150, and it goes toward your final bill. A mold inspection is $275, and it goes toward your final bill too.

Services in Otsego County.

Water and sewage emergencies in Otsego County are answered 24 hours a day. Fire, smoke, mold, and cleaning are scheduled with you.

Questions.

We serve Elmira, Vanderbilt, Gaylord, Otsego Lake, and Waters, plus the homes, cottages, and businesses in between, all within about an hour of our shop in Petoskey.

Call (231) 347-7707. Our on-call technician answers 24 hours a day, 365 days a year, and gets a crew to you within 2 hours. We are second responders, so get the source stopped first: shut off the water, or have a plumber fix the leak or clear the sewer line. Emergencies are handled by phone only, so please call rather than filling out a form.

Yes. Fire and smoke damage and mold start with an inspection, scheduled Monday to Friday, 8:30 to 5. After a fire, once it is out, we can also come after hours to set up air-cleaning and odor-removing equipment and wipe down surfaces. A visual mold inspection and estimate is $275, and it goes toward your final bill if you move forward.

Estimates are free for carpet, area rug, upholstery, drapery and blind, duct, dryer vent, and tile, marble, and hardwood cleaning. Emergency water and sewage responses do not require an estimate. If you want one, it is $150, and the fee goes toward your final bill if you move forward with the mitigation. A visual mold inspection and estimate is $275, and that fee also goes toward your final bill if you move forward with the remediation.

Yes. Most of our restoration work is an insurance claim. The cause of loss and every step of the job is recorded in the Xactimate claim software, you and your insurance company receive regular updates on progress, and we restore to the IICRC S500 and S520 standards adjusters expect.

Need help in Otsego County?

Water or sewage damage? Once the source is stopped, call, day or night. For everything else, request an estimate and we reply within 24 hours.

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