I felt compelled to write you a thank you letter for the great service you and your staff have provided for The Bank of Northern Michigan during our recent sewer damage.
Both your field staff and your office staff provided us exceptional service in a very stressful situation. You and your staff responded immediately and we were back in business with very little down time. We truly appreciated your knowledge, your level of professionalism and your commitment to get us back up and running.
I also wanted to let you know that our insurance agent was impressed with the level of detail provided to us in the invoice and the support documentation that you included.
Thank you again for making that difficult situation so much easier to go through! We honestly could not have resumed operations as quickly as we did without your expert knowledge and help.
Jana Potts, Facilities Manager
The Bank of Northern Michigan
The Bay Area Clean Care staff, in the field and the office, have been providing Harbor Point Association and our residents with dependable service for over 15 years. Every person on staff is courteous, professional and competent. Harbor Point can be a challenging environment for contractors and Bay Area is extremely accommodating.
I can always count on Bay Area to provide prompt service in any emergency and I don’t believe I have heard any negative comments on their services from our residents. I recommend their services without reservation.
Nancy K. Duray, Office Manager
Harbor Point Association
I have known the folks at Bay Area Clean Care for over 25 years and have used the services of the company many times over the years he has been in business.
We have used their services at our C.P.A. firm and I have also used their services at another business that I am involved with which owns two 12 unit apartment buildings, and I have been involved with services he has provided to a 12 unit condominium complex.
During 2006 one of our apartment buildings experienced a major flood and Bay Area Clean Care, Inc. helped us with the clean-up and restoration.
They were very prompt (they were on site within one hour of the call) and very thorough. They kept a crew working on site for about 12 hours until the situation was under control. They then continued to monitor their equipment until the drying process was completed and helped us return things to normal.
Their reputation in our area is ‘top Notch’ and I have recommended them to many any other businesses and friends. Again they are very professional, responsive and using state of the art equipment. I could not be more pleased.
Max R. Bunker
Bunker, Clark, Winnel & Muorala, PC
I want to thank you and your staff for your efforts in assisting me with the water drainage issue we experienced in January of this year. If it were not for your expeditious service and expertise, our damages could have been thousands of dollars more than they were.
On behalf of The Inn at Bay Harbor, I want to extend our sincere gratitude. It is reassuring, to know that we can count on such a reputable company during unexpected occurrences demanding immediate action.
Herb Stanhope, Director of Engineering
The Inn at Bay Harbor – A Renaissance Golf Resort
We have referred Bay Area Clean Care to our customers for flood restoration purposes for several years in the Charlevoix and Emmet County areas. Their technicians are timely and perform a professional job. Their services include everything needed on site to remove standing water through the process of drying and final completion.
We would not hesitate to recommend Bay Area Clean Care to potential customers in our area.
Julie Wieman, General Manager
MacGregor Plumbing & Heating Inc.
In the past few years we have had the opportunity at different times to use the services of Bay Area Clean Care. Each time was in an emergency and their quick and prompt arrival has saved further damage and a faster start to repairing damaged areas.
Their friendly and courteous employees are very knowledgeable on all aspects of their work. Their large inventory of equipment, with the knowledge of the employees using it, really helped in our situations. Always person to person contact with daily updates of progress and all questions answered with ease. Very detailed record ‘keeping of the complete job, was helpful. Everyone that I have had contact with in this company has taken great pride in their work and taking that extra step.
The Landings Association, with 56 units of condos will be using Bay Area Clean are Inc. again in the future when the need arises.
Glenn L. Coon, Maintenance Manager
The Landings Association
The staff at Bay Area have helped us on a number of damage remediation, cleaning and repair jobs over the last 14 years. In that time, every job has been well done and my owners have been satisfied with the results. Some of the jobs have been quite large for us. Bay Area has assisted us in cases where as many as four units have been damaged by one pipe-burst problem, and in every case their response has been quick and thorough. We have also used them for smaller jobs and have had the same level of professional response.
I have no hesitation recommending them to any property manager.
Stewart Maggrett, Association Manager
Trout Creek Condominium Association
Birchwood Construction has been using Bay Area Clean Care exclusively for all of our fire/water damage/restoration projects for many years. The staff is highly professional, certified and experienced. Their response is quick, friendly and cost effective. We have not had one complaint when using their services. They are up to date on the latest technology and training when it comes to fire and water damage cleanup/restoration.
We would highly recommend the services Bay Area Clean Care has to offer. You won’t be disappointed.
Irv Kilpatrick, Project Manager
Birchwood Construction Company
It is a pleasure to recommend Bay Area Clean Care to potential customers in our area. For years Ballard’s Plumbing and Heating, Petoskey has made Bay Area Clean Care their business of choice to recommend to our customers for water removal and drying, smoke and/or fire damage restoration in homes and businesses. We also recommend Bay Area Clean Care for residential and commercial duct, carpet and drapery cleaning.
For the last 26 years, the IICRC certified crew at Bay Area Clean Care have serviced the Petoskey area with their state of the art equipment and professional knowledge. I am sure they will conduct business in the same fashion in the our area.
Routinely called upon to enter unoccupied businesses and residences to take care of those customers who are out of town, Bay Area Clean Care is a company that is honest, reliable and quickly responds to an emergency call at any hour. Bay Area Clean Care always provides a high level of service to both resort and local customers. Their integrity is beyond reproach. My family as well as my company have used Bay Area Clean Care in a number of residential applications and have found the results to be more than satisfactory. From both a professional and personal perspective I highly recommend Bay Area Clean Care.
Irma Kathleen Noël, President
Ballard’s Plumbing, Heating, Air Conditioning & Refrigeration
Bay Area Clean Care’s staff is consistently dependable and responsive to my clients’ needs. In response to emergency situations, Bay Area’s staff delivers quality service in a courteous and professional manner. When Bay Area is called to provide assistance, I am confident of receiving effective and efficient service and can rely on them to get the job done.
Mark’s Property Management
Bay Area Clean Care is a very professional service. Response time is excellent, as are their personnel and equipment. I would highly recommend them for your emergency needs as well as general carpet and cleaning needs.
Gary Brainerd, President/Owner
Brainerd Lawn Care, Inc.