Class 1 Loss: All structural materials will be dry within three (3) days. If the drying process exceeds three (3) days, there will be NO charge for the additional days.*
Class 2 & 3 Losses: All structural materials will be dry within five (5) days. If the drying process exceeds five (5) days, there will be NO charge for the additional days.*
*Guarantees apply when we are able to start the restoration process within 12 hours of the loss. Excludes commercial and Class 4 losses.
If water damage isn’t addressed and restored quickly, the situation can escalate fast. Secondary damage like mold growth and severe damage to wood floors, cabinets, drywall, insulation and other structural materials and contents can occur when water damage is allowed to sit.
We respond to emergency water damage calls 24 hours a day, 365 days a year. We provide immediate dispatch to prevent further damage and begin the restoration process.
Bay Area Clean Care employs the newest inspection tools to properly assess the severity of the damage. An IICRC technician will extract the standing water and dry the structure while closely monitoring the progress to ensure proper restoration.
Restoration to the Proper Standard of Care
Bay Area Clean Care restores affected properties to the ANSI-approved IICRC S500 and S520 Standards. When your home or business is restored to this industry standard you can be confident that the job has been done correctly, protecting the health and safety of occupants as well as property values.
We use state-of-the-art technology including infrared cameras to document not just the visible damage, but also the damage that cannot be visually observed. An IICRC technician will extract the standing water and dry the structure while closely monitoring the progress to ensure proper restoration.
Documentation & Communication
Bay Area Clean Care uses current industry claim software to provide comprehensive documentation from the cause of the loss through every step taken to restore the property. The insured is updated daily and everyone involved is provided with all the documentation they will need to expedite the claim. We strive to give a high level of communication so the claim process operates fluently.